Refund-Policy

Refund Policy
Mom IPTV’s 7-Day Money-Back Guarantee

At Mom IPTV, customer satisfaction is our top priority. Our Refund-Policy
ensures that you receive high-quality IPTV services with peace of mind. If you are not completely satisfied with your subscription, we offer a 7-day money-back guarantee. This policy outlines the conditions for refunds and the process to request one.

Refund Window

We provide a refund window of 7 days from the date of purchase. If you are dissatisfied within this period, you may qualify for a refund under the terms of our Refund Policy.

Eligibility for Refunds

To maintain fairness and transparency, the following conditions apply:

Timing of Request

Refund requests must be submitted within 7 days of the purchase date. Requests made after this period are not eligible.

Account Standing

Your account must comply with Mom IPTV’s Terms of Service. Violations, such as misuse or unauthorized activities, may disqualify you from a refund.

Valid Reason

A clear and valid reason for the refund request must be provided when contacting our support team.

How to Request a Refund

Requesting a refund is simple:

1. Contact Support
   Email our support team at Contact.ipttv@gmail.com within 7 days of your purchase to initiate your refund request.

2. Provide Details
   Include your account information (e.g., username or email address associated with Mom IPTV) and explain the reason for your request.

3. Review Process
   Our team will review your case to ensure it meets the eligibility requirements.

4. Approval and Processing
   If approved, your refund will be processed promptly.

Refund Process

Refunds will be issued to the original payment method used at the time of purchase. Please allow several business days for the refund to appear in your account, depending on your financial institution’s processing times.

Non-Refundable Items

Certain transactions are not covered under Mom IPTV’s Refund Policy:

• Subscription Renewals: Payments for renewals made after the initial 7-day refund window are non-refundable. Please cancel auto-renewal in advance if you do not wish to continue.
• Terms of Service Violations: Accounts in breach of our Terms of Service are not eligible for refunds.
• One-Time Fees: Any one-time activation fees, if applicable, are non-refundable.

These exceptions ensure service consistency and the integrity of our Refund Policy.

Policy Updates

Mom IPTV reserves the right to update this Refund Policy at any time. Changes will be reflected in the “last updated” date at the bottom of this page. Continued use of Mom IPTV after updates constitutes acceptance of the revised terms.

Contact Us

If you have questions about our Refund Policy or need assistance, please contact us at Contact.ipttv@gmail.com. Our support team is dedicated to helping you and ensuring your satisfaction with Mom IPTV.

Thank you for choosing Mom IPTV! We are committed to providing exceptional IPTV services and a positive user experience.